Customer Success Workspace

Built for SaaS companies that need proactive customer success, not reactive support. Ember maintains customer health scores based on usage, support tickets, NPS, and billing signals. Predicts churn 30 days out and triggers automated save campaigns.

• Maintain customer health scores from usage
• Support tickets
• NPS
• And billing
• Predict churn 30 days out and trigger automated save campaigns
• Identify expansion opportunities and generate upsell recommendations

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